Services — IT Support

Keep your business running without the tech headaches.

Managed IT support services — 24/7 monitoring, security & maintenance, server management, helpdesk, and disaster recovery with clear response-time guarantees.

Downtime costs money. Slow systems frustrate your team. IT support shouldn't be reactive firefighting — it should be proactive care: monitoring, patching, backups, and a helpdesk your people can actually reach.

I take care of the technical side so you can focus on your business. One flat monthly plan, clear response-time guarantees, and a transparent report at the end of every month — no surprise bills, no drama.

IT Support
01 — What I do

Your systems,
handled

Proactive care beats reactive firefighting — monitoring, patching, and backups that run while you sleep.

01

24/7 Monitoring & Alerting

Real-time monitoring of your servers, websites, and networks — anomalies in traffic or load are caught and fixed before they become downtime.

02

Security & Maintenance

Scheduled security patches, firewall management, SSL, and automated backups that protect your data around the clock.

03

Bug Fixes & Updates

Routine bug fixes and dependency updates so your applications keep running smoothly — no surprise breakages.

04

Server & Cloud Management

Setup, tuning, and scaling across AWS, Google Cloud, and DigitalOcean — with DevOps and CI/CD when you need it.

05

Technical Helpdesk

A dedicated support line for your team via chat, email, or priority tickets — with response times we commit to in writing.

06

Disaster Recovery

Recovery plans, failover, and replication so your business bounces back fast from any major incident.

02 — How it works

My process

01

Health check & audit

A full review of your systems, security, backups, and infrastructure — so we know exactly what needs attention.

02

Plan & SLA

We agree on priorities, response times, and a flat monthly plan — predictable costs, no surprise bills.

03

Proactive maintenance

Monitoring, patching, and backups on a schedule — problems are caught before they hit you.

04

Helpdesk & support

Your team reaches me directly for anything — with response times we commit to in writing.

05

Monthly reporting

A transparent report of what was monitored, fixed, and improved — so you always know the health of your systems.

03 — FAQ

Questions,
answered

What does your IT support service include?

Monitoring, security & backups, bug fixes, server and cloud management, a helpdesk for your team, and disaster recovery — combined into one flat monthly plan.

How fast will you respond when something breaks?

Clear SLA commitments: critical issues (system down) in under 1 hour, high-priority issues in under 4 hours, and minor issues within 24 hours.

Do you work with my existing systems?

Yes. I work with what you already have — AWS, Google Cloud, DigitalOcean, Windows or Linux servers, and any existing infrastructure and tooling.

How much does it cost?

A flat monthly plan agreed upfront based on your scope — no hourly firefighting bills, no surprises. You always know what you are paying.

Can you support my team directly?

Absolutely. Your team gets a dedicated helpdesk via chat, email, or priority tickets — so internal questions never block your operations.

Support 24/7 for my clients

Once the main job's done — audit, migration, or fixing your tracking — I'm still here. Monthly support, quarterly check-ins, or a message when something crops up. No contracts. No retainers. No pressure.

Let's talk